eSIM Malaysia User Guide

All about how to set up eSIM Malaysia

01  ESIM Malaysia

Who needs eSIM Malaysia?

✳︎ Fast & Stable local network
with cost-efficient price
✳︎ Secure connection with
BEST Malaysia mobile network

✳︎ Switch between Dual SIM
AND Keep the existing local card
✳︎ Online purchase
for eSIM Malaysia

✳︎ No more waiting
at airport to buy data plans
✳︎ Simple activation
of eSIM data plans

eSIM Malaysia

Now Available for

Apple iPhone devices : 
iPhone 14, 14 Plus, 14 Pro, 14 Pro Max, iPhone SE3 (2022), 
iPhone 13, 13 Pro, 13 Pro Max, 13 Mini, 
iPhone 12, 12 Pro, 12 Pro Max, 12 Mini, 
iPhone 11, 11 Pro, 11 Pro Max, 
iPhone SE2 (2020), iPhone XR, iPhone XS, XS Max 
(Recommended iOS version: iOS 13.3 or later)

Google Pixel devices :
Google Pixel 7, 7Pro,
Google Pixel 6, 6a, 6Pro,
Google Pixel 5, 5a,
Google Pixel 4, 4a, 4XL,
Google Pixel 3, 3XL*,
Google Pixel 3a, 3aXL* 

Samsung Galaxy devices :
Samsung Galaxy S23 5G, S23 Ultra 5G, S23+ 5G,
Samsung Galaxy S22 5G, S22 Ultra 5G, S22+ 5G,
Samsung Galaxy S21 5G, S21 Ultra 5G, S21+ 5G, 
Samsung Galaxy S20, S20+, S20 Ultra 5G,
Samsung Galaxy Note 20, Note 20 Ultra, Note 20 Ultra 5G
Samsung Galaxy Note 20+, Note 20 FE, Note 20 FE 5G,
Samsung Galaxy Fold, Z Fold 2, Z Fold 3, Z Fold 4 5G,
Samsung Galaxy Z Flip, Z Flip 3 5G, Z Flip 4 5G

✱ If your device is not listed above, please contact Team WHIZ.

✱ Please check the following devices, which DO NOT have eSIM capability.
Apple iPhone :
· iPhone purchased from mainland China

· iPhone purchased from Hong Kong and Macao (except for iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS)
Google Pixel : 
· Pixel 3 models manufactured from Australia, Taiwan, and Japan
· Pixel 3 models bought from US or Canadian carriers other than Sprint and Google Fi
· Pixel 3a models bought in South East Asia and with Verizon service
Samsung Galaxy :
· All Samsung S20 FE/S21 FE models
· Samsung S20/S21 and Galaxy Z Flip 5G from USA
· Samsung Note 20 Ultra and Samsung Galaxy Z Fold 2 from USA and Hong Kong


How to Set up eSIM Malaysia

  1. Tap [Settings][Cellular][Add Cellular Plan]
  2. Scan the QR code
  3. Label the plan
  4. Set the default line
  5. Turn [Cellular Data-Switching] OFF
    1. [Settings][Network & Internet] [Mobile Network]
    2. Expand [Advanced] – Tap [Carrier] [Add Carrier]
    3. Scan the QR code
    4. Tap [Start] to add the new eSIM
    5.  Your eSIM will be automatically installed

* Please Make sure that Mobile data and roaming are activated.

You are now ready
to explore Malaysia!